Humanity is not data-driven

There is much concern about the “Learning Gap.” The learning gap is really two undeniable things: a shame for our purportedly egalitarian society and a measurable fact. The ‘shame’ is in many aspects comforting and the ‘fact’ bears all the weight of the fact that there are three sheets of paper sticking out from under my computer monitor. We choose shame; it’s a feature of our Judeo-Christian cultural origins. We worship facts because they are sure and fixed and immutable. And the Learning Gap is characterized by the gap between the objectivity of the facts—data, and the subjectivity of the shame it engenders.

The ninety-second of the Roman Catholic dogma, one of a set of beliefs treated as fact for nearly two thousand years, states, “Original sin is transmitted by natural generation.(1)” We have been working on our inherent shame, treated as fact, since the conceptions of Cain and Abel. Meaning no disrespect for the great good done by Catholicism toward alleviating pain and suffering, The Church has like so many power structures simply cultivated, if not having actually manufactured, a need that it was prepared to meet for a price. Our hereditary shame, our original sin, deprives us of eternal bliss, but the Church provides an avenue to redemption. We need only do a few simple things: admit our undeserving state, accept the course our spiritual leaders offer and behave as we are told. And it’s not just Catholics. Is it?

We must admit to our sin in creating the Learning Gap. And they tasted of the fruits of class privilege and they knew their sin. We must accept the sanctity of the education reform movement. And on the seventh day they will be tested. And we will be redeemed. And the winged graduates ascended into college. And the “big data”(2) pushers should like this neat pattern correlation too. They ‘discovered’ the Learning Gap correlation, after all.

I say “discovered” because I don’t want to go right to the heart of the problem yet. You see, data are facts, and like the number of sheets of paper on my computer desk, they ‘mean’ nothing. When data are gathered, they can be sorted and arranged to create patterns, which in ‘data-ese’ are called correlations. Just before B goes up, A goes down—every time. Correlative fact, no cause, no opinion, just fact. This is the language of statistics, and we remember what was said about statistics, “Select the data that tells us what we want to know.” Could this be the case with the Learning Gap correlation? Could it be that the reason we find a difference in the performance in one racially defined group students from another racially defined group students is because something is or was going on to cause the difference? No. Because there is no cause to correlations, only data patterns. But we want things to have reasons.

“Why,” we ask, “are we here?” not just “Are we here?” Even Church dogma starts out by using the fact that we can ask as proof that there is a reason. Here’s what David Books says, with which I concur, in the New York Times, 16 April 2013:

“…I’m trying to appreciate the big data revolution, but also probe its limits. One limit is that correlations are actually not all that clear. A zillion things can correlate with each other, depending on how you structure the data and what you compare. To discern meaningful correlations from meaningless ones, you often have to rely on some causal hypothesis about what is leading to what. You wind up back in the land of human theorizing.”

Brooks contends that we seek meaning even in the meaningless and cause for the effect, and we do. It is probably deeply rooted in our psyche.

So why is the Learning Gap occurring between white students and students of color? Well, it is: no question about that. But that’s the learning gap: small “l,” small “g.” Why isn’t there isn’t the Learning Gap (capitalized) among rural, suburban and urban students, or between rich and poor students, or among the states or anywhere else that there is a gap? Well, we use race because that gap sticks to our inherent shame, our unresolved racial discrimination that we so proudly – no wait, make that, shamefully – celebrate in this country year after year. So shame can be made useful.

And the policy makers of today, like the Church leaders of the past, know how to leverage their influence and shepherd the sheep. “Close the Gap to relieve your shame.” But it may not be in the interest of that leadership to resolve the Learning Gap; it may be more useful to keep it in play. How much top down management, often in the form of cost containment, has sprung from the Learning Gap Card? Where does the power rest in dealing with the Learning Gap? And here’s the big one – If the Learning Gap were actually closed, what meaningful goal will have been achieved? How will it be more that a statistical non-correlation of data? Will the color lines go away? Will wealth be distributed more equitably? Will opportunity be truly equal? Will the nation become de-Balkanized?

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Those who know me know I have been railing against the obsessive elevation of data, the passionate collection to these completely dispassionate pieces of stuff, often with no prior purpose, and the religious commitment to the value of any correlation divined in the data for years now. I am increasingly convinced that data, as the raw material of the Information Age, can be capitalized, that it can be used to our benefit, or abused to cost. Moreover, similarly to iron or coal or oil, data can be manipulated to greedy ends in this Age of Greed.

Don’t let anyone tell you that the data are indisputable and non-judgmental. The choice of which data to bring forward is certainly disputable and the judgment about which correlations to divine must be highly suspect for hidden causes. Humanity is not data-driven.

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(1)   Loughnan, F. John. Dogmas of the Catholic Church, The Divine Work of Creation, The Doctrine of Revelation Regarding Man or "Christian Anthropology," Revised Feb. 16, 2001. retrieved from http://jloughnan.tripod.com/dogma.htm, 16 April 2013.

(2)   Mayer-Schonberger, Viktor and Kenneth Cukier. Big Data: A Revolution That Will Transform How We Live, Work, and Think, Eamon Dolan/Houghton Mifflin Harcourt; 1 edition (March 5, 2013).

Entertain versus Educate

In my email this morning was an update from the National Council of Teachers of English on LinkedIn. A group member from Australia had posted under the heading “Are You Trying To Engage Your Students Or Entertain Them? ” with these questions: “Should we use entertainment to engage our students? If you are using entertainment to engage your students, is this a less effective way to teach?”
sets

I remember this debate from decades ago as Entertain versus Educate. Now after years of realizing that getting attention was a challenge, but that underestimating kids was a trap too easy to fall into, I have to wonder why the debate continues. The questions in themselves suggest a limited and simplistic perspective of teaching and learning. I use the terms ‘teaching’ and ‘learning’ purposefully here, because they are but two, albeit significant, pieces of the human development process, of which education itself is a shared set. Education is a major part of human development, but it extends to other areas of our existence too. It helps to sustain as well as develop us. The reason this matters is that the member’s questions trap us in a decontextualized viewed of a single teacher activity—frontal performance. And disconnected from the greater whole of assisting human development, the questions lead nowhere; whether the frantic pup chasing her tail catches it or no means little, except perhaps to the pup—at the moment.
Yet the questions are legitimate enough in the arena in which they are offered. For many decades—I would say since John Dewey—educators have been reticent about asserting what they understand—when they do—about what happens in successful learning environments. For me, it was an epiphany that classroom success is what the kids do, as in learning, not what I do, as in teaching. And while this would suggest that what the teacher does to achieve engagement is important to that learning, it is not to say that entertainment is equivalent or necessary to engagement. That notion, I believe, comes from the influence of marketing in the age of television.
When education policy is so dominated by the American competitive business model, is it any wonder that we see teachers asking questions which might easily be rephrased as, “Should we use entertainment to entice our students? If you are using entertainment to entice your students, is this a less effective way to sell?” I viewed the British Arrow Awards at the Walker Art Center; entertainment sells and selling entertains. I have concluded that the question isn’t whether or not it teaches, however. That question only arises in a culture wherein the teacher can be seen as the manipulator and the student as the manipulated. Marketing is about deception, misdirection, generating needs, and satisfying immediate gratification. Yes, it informs about products and opportunities, but it does not invite thoughtfully making decisions based on holistic or long-term needs and goals.
I suggest we try to move the messages beyond entertainment in the classroom toward how we can help students in “thoughtfully making decisions based on holistic or long-term needs and goals.” Does entertainment have a place in this? I think so. Our students, in the over-developed countries, are awash in the catch-phrase culture of commerce, the sound bite polemic of politics and car crash nuance of news. In this era of super-superlatives, it may not be necessary to be the very most entertaining absolutely all the time to get the very best from your outstanding students. My students, and I would bet yours too, are better than that. Kids are good and they want to be and do better. What’s more is that they are reasonable.
Entertainment is fine for keeping it a little lighter, breaking the ice and dealing with failures. Learning will happen when kids see something in it for them. If you do anything well for your students, it should be to help them see the long view. Help them visualize goals for their lives and plans for how to reach those goals. Help them understand how to tell shit from Shinola, how to make decisions informed by the realities of their lives and futures. In short, help them take control of their lives; do not try to control them. Show them the power of thinking. Thinking is a highly desirable form of engagement.
Teaching is nothing by itself. Teaching and learning on the other hand form a partnership vital to the success of all. Teaching empowers learning. And if you teach for the adulation, you will get nothing like the letters I get now from students, whom I tried, apparently with some success, to empower twenty and more years ago when they were 12, 13, and 14—the “unteachable” ages.
Try this little experiment: challenge your students to entertain you in your subject area. Perhaps they should start by working in groups to create the most entertaining lesson on a new concept, formula or experiment. Check what you learn, and use it as a teaching strategy later. Or have them teach you about what’s important to them in an entertaining way. Maybe teachers should think in terms of engaging in learning with their students, and get beyond entertainment as an end or a means.

Letter to the Legislature

Greetings leaders in Minnesota education,

The education of America’s and especially Minnesota’s young people is never far from my thoughts. We are at a time when the drill in learning is very narrow and intense, but neither as deep nor as broad as the human potential. Even my own children seem governed by finding the right answers, and looking no farther until those answers falter. Yet in recent years we are seeing a resurgence of the thought process over the right answer, as if thinking were the diamond long buried in the mud of modern education policy. Critical thinking is coming back.

For over thirty years, a proponent of critical thinking, I urge you to consider the outcomes of our educational system in terms of human beings and quality of life over corporate profits and quantity of data. Critical thinking must take a front seat in the learning process. How we think is how we will be able to learn that which is not yet known. We need a future generation capable of shaping a world that we cannot now imagine, not a generation shaped by the last two decades of wealth acquisition in a digitized environment.

Here is an article supporting my contention that the sterility and superficiality of our bubble test education system is failing our children and youth: “Deep Education,” Francois Victor Tochon, University of Wisconsin-Madison. Beside feedback from academics, there is similar reaction from the business world to say schools must look beyond today to prepare young people for tomorrow, not yesterday.

Outside the politicized arena of schools as data factories for the world economy contest, there is still hope for schools as places to educate a Great American Society. Innovation must be more than a catch phrase; it will be the reality in a future of constant and untested re-invention. The foundations of learning are a vital jumping off place, but will our students have the stuff to take the leap into this unknown?

For the sake of our young people, please step back and consider the wisdom of our current policies. What would teaching and learning look like with the politics taken out? Put Minnesota back in the lead in education.

Respectfully,

Jay C. Ritterson

Dreams

Another evening, as the light grows dim,
And crystal cold air crackles around the black oak,
The last few sparrows dart and chitter, grabbing one last seed.
Snow drifts down, silent, peaceful and dreamy.

In the dark come the dreams of sun and green.
In the petrifying cold come vague sensations of softness and warmth.
Behind the frozen puffs of breath come phantom whiffs of rain and trees in bloom.
In the deadly grey and black of night come fantastic visions of flowers dancing in the wind –
.     Tulips, jonquils, scillas, snowdrops –
.     Red, yellow, blue, white –
.     White as snow.
Another February night drifts into snowy blackness and dreams of spring.

February 2013

New Unionism

New Unionism

The trend is undeniable. Unions will not be what they have been. But what will they become? One end is “gone.” Every other possible outcome must then be “different.” If unions are about protecting workers and worker rights, the union leadership had better change the shape of the union to match what the workers feel they need and to what they are entitled that they are not getting. That may be something other than money or political influence. Whether management is on steroids or labor is suffering dystrophy, might will not yield rights in a fight. The need to belong to an organization of fellow souls is probably meaningful to humans. Discovering the commonality of souls must be the first task of New Unionism.

Cardinal Degradation

Stands a red bird ‘mongst the sparrows
On my neighbor’s backyard grill,
Indignant at the chaos he endures

There among the raucous chatter
Of the avian rabble’s prattle.
Finds piety counts for nothing on these shores.

But the card’nal works the table,
In the bitter winter snows.
He can’t just spread his wings an’ up an’ go.

January 2013

On a Mountain Pass

From the banks and curves of a sunny meadow,
The white road dives
Into a brooding spruce curtain,
Its dark green deepening darker still
Under its emerald arms,
Its tops impaling an infinite sky,
Its deep blue darkening deeper still
Toward a sapphire zenith,
An arc etched on a mountain pass,
Its brilliant white glinting brighter still
Across the diamond crest.

The scene is ever caught, frozen, fixed,
A crystallized, thin-air gasp, instantly silenced,
Beauty motionless, soundless, timeless,
The place between one second
And the next, and now eternal,
Frozen in the ice of time,
Sealed upon the soul’s eye,
A green, blue and white land,
A memory before story,
Met forever one winter day,
A chance unlooked for and profound.

January 2013 – 40 years later

There Are Swans in the Lake

There are swans in the lake down in St. Stephen’s Square.
If you look in this world, you’ll probably find
There are swans all around everywhere.

In the high desert air, along black lava cliffs,
There are dry artemisias, bearing dry yellow flags
Of small seeds since escaping those wombs.

On cold northern prairies along frozen windows
There are crystalline messages etched on the panes
There remaining ‘til vernal winds blow.

On the streets of San Pedro, below coffee trees,
There are warm glowing birds of small children’s bright smiles
That stand out like the white Irish swans.

There are swans in the lake down in St. Stephen’s Square.
So now look in this world, and you’re sure to find
There are swans all around everywhere.

Christmas 2012

Yet another inversion of good sense

Growing Gap Between What Business Needs and What Education Provides

   The priorities seem a little skewed here. Is the purpose of the education of America’s children to feed the interests of business above providing their development as complete persons with quality lives? Or is quality of life only determined by one’s ability to feed the machine? If all children were educated broadly and deeply, would some not choose to thrive in a business environment and help it prosper? Or would the problem be an extension of the raging "never enough" attitude? Never enough productivity. Never enough profit. Never enough. If "business" – and just who we mean when we say that, I’m not sure – were as concerned with quality of life as bottom lines, we may have a sufficiently common interest to have success all around.
   First, if we get away from the ridiculous notion that everyone needs a college education – good for the education industry – and assist the educators in providing the actual skills needed, we would get better results. Schools are not factories producing products to compete on the open market. And educators are not likely to jump on the dehumanizing process of developing better widgets. A team effort would certainly help.
   We must face up to the reality that societal change, not institutional change is what is needed. We suffer from institutional feudalism, and we need to shift to a more open and collaborative system. As any modestly educated individual will have observed, the decline of feudalism and the rise of the merchant class was also a period of booming creativity, and it drew heavily on structures and arts of the ancients to develop a launch pad for the Renaissance.
   I think a creative workforce who have passed through a period of business sponsored internship sounds brilliant, and the potential for a better quality of life while helping American business lead in the world sounds a lot more promising. Certainly sounds better than a life spend passing from grade to grade, school to school, job to job, employer to employer, as if we were spending 70 years going from one room to another with little more than a door to connect them – ending up out the back in the alley of retirement. Maybe we should start with some windows instead of just banging on the walls.

Spoken-word Week: Why dip into youth culture?

I’m going to write about my best teaching experience. It took place at Edison High School in Minneapolis, Minnesota in March of 2009. It was the best experience because it encompassed all the best things about teaching and learning: modeling the joy of meaningful learning, supporting students in directing their own learning, and honoring all of the demonstrations of learning. Of importance to them was a change in their thinking, mostly about themselves and their capacities, and about their interest in learning. I called the lesson Spoken-word Week. Of importance to me was the opportunity to learn with the students and as a participant on their field of engagement, to bond with them.

I am certainly not the only teacher to use spoken-word as a teaching tool. I wasn’t first or even remotely early in doing so. That is only to my discredit. I do take credit for something more important than a race to be first. My goal was not to be a good teacher; being a good teacher is professional vanity, and worrying about it is driving American education nowhere. My goal was and remains to help the students have a better shot at a good life. I have wanted them to know themselves and the world they live in and, using that understanding, to continue to learn and to flourish. In the end, I think we accomplished that, at least to the point of moving in the right direction. Moreover, we accomplished a coup on a broken educational system. Students gained the kind of understanding of the power of words that adds depth to reading and strength to writing beyond the shallow mandates of education policy. My four classes of sophomores did outscore other sophomore classes at Edison on state mandated reading tests, but my classes included the only sophomore honors English class. So much for comparison testing.

My goal in doing a Spoken-word Week has roots in my longstanding desire to do a better job of connecting with my students. I have always felt effective teaching, like effective parenting, is an act of mutual love. It is after all a very personal activity, nurturing personalities, shoring up vulnerabilities, meddling with a person’s thinking. It has to do with feelings as well as cognition. Good learning does after all feel good. Good teaching feels good too, and it’s no blind luck that the two good feelings are concurrent. To access this sort of relationship meant knowing myself and my students at more than a casual level, and attempting to access this relationship revealed how little I knew them. They were not white, middle class, suburban, adult males! And since I was teaching in a multi-racial, increasingly multi-lingual and multi-national urban district, none of them ever would be. I had a lot to learn.

As it turns out, this was a good thing. Not only did I learn about them, I also learned a little about how to learn about others. As a survivor of the hippie years, “white, middle class, suburban, adult male” was something I had already done and had been moving beyond. Here was an opportunity to enrich my life enormously, because an asset almost all students have is that they are not locked into the “who” about themselves or others the way adults are. But there’s a downside to that too; they aren’t often very good at explaining from whence their “who” was coming. They live their values, they don’t recite them. They may know that Our Lady of Guadalupe is significant in their community and may even know the story of the vision, but few know the connection to Tonantzin. So they weren’t able to tell me about their psychological and moral development or their cultural or historical roots. To help me know my students, I have turned to professional sources to develop that knowledge, which I could then use to refine and individualize my instruction.

So when the Minnesota Humanities Center[1] offered a two day workshop on East African history and culture in 2008 and another on Teaching Latino Students in 2009, I jumped at the opportunities. Such offerings were not available to me for teaching Vietnamese, Lao, Hmong or Bosnian students when those waves came. Teaching African American students has been for a long time buried in teaching race relations. Teaching American Indians is still suffocated under the blanket genocide denial. And help in how to teach to poverty is unlikely to happen in our free-market equity glut. At Edison, my students were African American, Latino, Hmong, Congolese, Egyptian, Somali, Oromo and European American. Among these were many practicing Evangelical and Roman Catholic Christians, Shamanists and Muslims. A considerable number were out LGBT and allies. About one fifth lived in homes where English was not used regularly and 95% received free and reduced cost lunch. One in four was homeless or highly mobile. The Minnesota Humanities Center’s workshops were helpful to my understanding this feast of diversity. They gave me a cultural math to count my blessings.

From the East African history and culture workshop, I learned about the history of the region of the Horn of Africa and its relationship to Ethiopia, the European colonial powers and, of course, Islam and the Arabian influence. I also learned that oral poetry remains the traditional literary form of Somalia. Poems are created and recorded on cassettes now, and these are copied and distributed widely, their poets virtually universally recognized, respected and cited without any copyright law. The poems often deal with an admiration and respect for the land, and at other times commemorate leadership and bravery in colonial resistance or tribal conflicts. Both themes are deeply bound to the cultural roots of the nomadic people of the region.

The workshop on teaching Latino students was even more explicit in using poetry to explore and declare cultural roots. “Knowing one’s cultural roots is essential to forming a complete identity,” was the message central to the workshop and widely held by those in cultural studies and social justice. An excellent recent example of this is the Tlingit produced documentary Smokin’ Fish[2]. Learning from whence one comes informs us greatly on where we are going, and where they are going is the biggest part of school children’s life.

Learning about one’s roots was not the only recommendation for identity building however. Also significant to understanding one’s identity is understanding one’s place in the world, one’s situation or condition. Abuse and oppression ranked high with my students. Poverty is so shamed that it was not owned by many of them, even though most lived in unhealthy and dangerous poverty. So my students steered well clear of painting themselves with that brush. Yet these were the highly charged energy sources that made the poetry purposeful. Their spoken-word poems would be a way to assert this developing identity, a way to fight back at damage, and move forward with pride.

At the time of the workshop, a spoken-word open mic club thrived on St. Paul’s Latino West Side, and YouTube offered tens, perhaps hundreds of videos of spoken-word poetry by Latino, African American, American Indian, GLBT and other poets. These were messages confronting the denial, damage and destruction of group and personal identity. Victims spoke out against their abusers. Oppressed spoke out against their oppressors. A few spoke out about the liberation of being able to speak out. The message was clear; who they were was not going to change and their identities were not going to be denied. That meant that how they were viewed was going to have to change. Because the students in the classroom were preaching to a choir, of course, the wide world did not change, but my students did. It was clear to them and me that it is not necessary for any of them to accept the flawed view a repressive society had of them. Who they were and were going to become was up to them. These young poets stood up and declared who they were. They expounded a view of their world past and future that was theirs. They spoke with strength and pride, and that was just what my students needed to be able to do to break through the ceilings of race, language, culture and poverty that limited their futures.

That was my goal: empower students to be themselves and assert themselves into the best life possible for them. Spoken-word poetry was the vehicle, their identity the engine, their personal and cultural experience the fuel that would carry them forward. Would this improve their language skills? Students learn to read and write according to their perceived need for these things. Would the power of words to set one free, and the opportunity to be accepted and respected as ‘who one is’ help shape that perception? If this activity could open a door through which the possibility of a better life would appear, then walking through that door would indeed require one to develop one’s language skills. Pedagogically then, this was a good thing to do.

As a lover of literature who favored nineteenth and early twentieth century British novelists, I found spoken-word coarse and grating. As a privileged 63 year old, planning to retire from the classroom in just over two years, I had nothing to gain by going so far off my turf. But as a teacher, I had no choice; I believed this was the best thing I could do with my students. And I was right.

I would have to learn about this stuff with them. In fact, I would have to learn more and sooner. I would have to learn how to learn this as a student as well as learning about it for my knowledge base and lesson planning. Learning, however, is something I do well. I immersed myself in examples of spoken-word, listened, watched and reflected. I read about spoken-word and its background and activity—Harlem Renaissance, beat poets, hip-hop, Nuyoricans, Gil Scott Heron, Bob Dylan. I read about the background of Somali poets and poetry, and contemplated the parallels to Western styles. I explored how the poets worked and where they performed. As a past actor, I appreciated the value of sharing space and time with a performance. The dynamic of that sharing is unique in its immediacy and temporality. I understood that memorizing meant rereading and reexamining text for a deeper connection. As a poet, I knew that poetry can capture and express that about which we might otherwise say there are no words. I began to plan the lesson. They would have to do what I had done to learn what I had learned.

What have I done?

The lesson was simple: introduce with examples, discuss with open-ended questions, explore on the Internet for inspiration, write as groups—comparing and sharing as you go—refine and rehearse, present and listen to presentations. It would, I thought, take about a week to create and another to present.

Did this work?

Well, “work” is a relative term. Did this show demonstrable results on standardized tests that indicate something about America’s competitiveness in the global marketplace of the future? I don’t know, and frankly, I don’t care. I care about the individual student’s competitiveness in the American workplace, and I care about what the students see in the commonplace of a mirror. And in this assessment, it worked.

The most requested activity from the same students in the following year in my junior classes and those of others was classroom or school-wide open-mics for spoken-word. Their genre had been honored, their language had been honored, their words had been honored and they had been honored, and they liked it. Several of the students participated in an emerging spoken-word club and a school-hosted, public open-mic. A few participated in the city-wide slam later in the spring.

One poet, using the piece she wrote for my class, won an award at the city-wide slam. Hers was an intensely personal piece exposing the pain and rage her sexual abuse and the eventual forgiveness of her perpetrator. Najma, on the other hand, was able to leverage her college admissions the following year with the poetic skill demonstrated in my classroom, where she stunned her American classmates with an incredible, memorized poem expounding the endurance of national pride she held for her homeland and its people. Before her performance, she was simply another demurring Somali girl. From almost all, it was noted as the best, most remembered lesson of the year in my year-end survey.

I would have to say it worked because it changed their thinking about themselves and their capacities and about learning. And it worked for me because I modeled the joy of meaningful learning, supported students in directing their own learning, and honored all of the demonstrations of learning. Then I have often been the subversive in the system, who didn’t do as I was told and still got good results.

Would I do it again?

Well, I am doing it again. Now retired from the classroom, but still teaching and volunteering with the Latino Youth Development Coalition in Minneapolis, I was asked to help with a college entrance essay writing project for Latino middle and high school students. Their interest is to get these students, at high risk of dropping out, to start thinking about college as a real possibility in their lives. As part of what I will do in preparing them, spoken-word should help in focusing those with as yet forming self-identities, to aid in building a positive self-image, and to assist in revealing an understanding of their strengths and weaknesses that writing the essays will require. So, yes, I would do it again.


[1] Minnesota Humanities Center, 987 Ivy Avenue East, St. Paul, MN 55106, http://www.minnesotahumanities.org.

[2] Smokin’ Fish. Luke Griswold-Tergis & Cory Mann, Producers, Native American Public Telecommunications, 1800 N. 33 St., Lincoln, NE 68503, 2011.